Contact Us

We’re Here to Help!

At Hellopitu, our team is dedicated to ensuring you and your family have the best play experience possible. Whether you have a question about a specific toy, need help tracking your order, or just want to share some feedback, we would love to hear from you.

How to Reach Us

📧 Email Support For the fastest response, please email us at: info@hellopitu.com Our dedicated support team typically responds to all inquiries within 24 hours (Monday – Friday).

📞 Phone Support (U.S. Customers) Give our support line a call: +1 803 253 0331 (Available: 9:00 AM – 5:00 PM EST, Monday through Friday)

📍 Corporate & Administrative Office While we exclusively serve the U.S. market with localized shipping, our global administrative headquarters is located at: 32 Rundle Street, Wandal, QLD 4700, Australia